JUST ANNOUNCED: It's the year of the DRAGON! See them live here in April! JUST ANNOUNCED: NEW ORDER... Coming this February 2012!!! Check it Out! JUST ANNOUNCED: RONAN KEATING ... Friday 3rd Feb... On Sale Now! JUST ANNOUNCED: FLORENCE + THE MACHINE... Tickets selling fast!! JUST ANNOUNCED: ...HOT and LIVE here in February - JESSIE J! Get your tix! JUST ANNOUNCED: Fat Boy Slim, Skrillex, Die Antwoord & Porter Robinson. Friday 2nd March. Presales start Monday! JUST ANNOUNCED: EVANESCENCE...On Sale 9am Thursday February 9th

 

tell us what you think of 2010 & 2011 so far...

GREAT, YOU ARE AT STEP 1 TO GO INTO THE DRAW TO WIN TICKETS TO THE SHOW OF YOUR CHOICE!!

SIMPLY fill out the customer satisfaction survey below and be sure to leave your contact details at the bottom!

THANK YOU AND GOOD LUCK!
 

Select a 2011 event

Which event did you attend in 2011? (Even if you have attended more than one event at the Arena, please select just ONE from below to answer the survey)
Concert 
  
 Dame Kiri te Kanawa
 SKYCITY Breakers
 Meatloaf
 Vodafone NZ Music Awards
 Steely Dan
 Portishead
 Cesar Milan
 Cold Chisel
 Not Applicable

Customer Satisfaction
How satisfied were you with your overall experience at Vector Arena for this event?*
  
 Very satisfied
 Satisfied
 Not satisfied
 Not at all satisfied

The following questions are about the STAFF at Vector Arena:
How satisfied were you with the staff you came across in the four following areas?
Politeness 
  
 Very Satisfied
 Satisfied
 Not Satisfied
 Not at all Satisfied
 Not Applicable
Helpfulness 
  
 Very Satisfied
 Satisfied
 Not Satisfied
 Not at all Satisfied
 Not Applicable
Knowledge of venue 
  
 Very Satisfied
 Satisfied
 Not Satisfied
 Not at all Satisfied
 Not Applicable
Crowd management 
  
 Very Satisfied
 Satisfied
 Not Satisfied
 Not at all Satisfied
 Not Applicable

The following questions are about the PHYSICAL ENVIRONMENT at Vector Arena:
How satisfied were you with the physical environment at Vector Arena in the following areas?
General atmosphere 
  
 Very Satisfied
 Satisfied
 Not Satisfied
 Not at all Satisfied
 Not Applicable
Ease of access to/from seats 
  
 Very Satisfied
 Satisfied
 Not Satisfied
 Not at all Satisfied
 Not Applicable
Overall cleanliness inside Arena 
  
 Very Satisfied
 Satisfied
 Not Satisfied
 Not at all Satisfied
 Not Applicable
Security and safety precautions during event 
  
 Very Satisfied
 Satisfied
 Not Satisfied
 Not at all Satisfied
 Not Applicable
Quality of the event 
  
 Very Satisfied
 Satisfied
 Not Satisfied
 Not at all Satisfied
 Not Applicable

In terms of the FOOD AND BEVERAGE available, how satisfied were you with:
The quality of the food/beverage 
  
 Very Satisfied
 Satisfied
 Not Satisfied
 Not at all Satisfied
 Not Applicable
The variety of food/beverage 
  
 Very Satisfied
 Satisfied
 Not Satisfied
 Not at all Satisfied
 Not Applicable
What food/drinks would you like to see in future?
  

The following questions are about your TICKET PURCHASE EXPERIENCE for events at Vector Arena:
How satisfied were you your ticket purchase experience in the following areas?
Quality of information available about the event 
  
 Very Satisfied
 Satisfied
 Not Satisfied
 Not at all Satisfied
 Not Applicable
Ticket availability 
  
 Very Satisfied
 Satisfied
 Not Satisfied
 Not at all Satisfied
 Not Applicable
Ease of access to tickets 
  
 Very Satisfied
 Satisfied
 Not Satisfied
 Not at all Satisfied
 Not Applicable
Quality of information available about the venue 
  
 Very Satisfied
 Satisfied
 Not Satisfied
 Not at all Satisfied
 Not Applicable
Navigation of the Ticketmaster website 
  
 Very Satisfied
 Satisfied
 Not Satisfied
 Not at all Satisfied
 Not Applicable

General Questions
What is the likelihood of you attending a future event at Vector Arena? 
  
 Very likely
 Likely
 Not likely
 Not at all likely
 Not Applicable
What type of events would you like to see more of at Vector Arena? 
  
 Sporting
 Concerts
 Expos/Trade Shows
 Other (please specify)
Other 
  

Travel Behaviour
How did you get to the central city? 
  
 Private vehicle
 Taxi
 Bus (public service)
 Ferry
 Train
 Walk
 Coach/privately organized bus
 Live/staying in central city
If you used public transport - how likely are you to use the same mode of transport to go back to a similar event at Vector Arena? 
  
 Very likely
 Likely
 Not likely
 Not at all likely
 Not Applicable
If you arrived by private vehicle, where did you park today? 
  
 On the street
 Carpark Building/Parking Area
 Not Applicable: Patron dropped off
What did you think of the transport options to get to Vector Arena? 
  
 Excellent
 Very Good
 Good
 Poor
 Very Poor

Please tell us about yourself:
First Name: *
Surname: *
Email Address: *
 Please subscribe me to your newsletter service
 
Please enter the code shown:
  *
 
 

 
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